UKG vs. Workday

Attribute	UKG	Workday
Company Size	Mid to large-sized companies	Large-sized companies
Modules	HR, payroll, talent management, workforce management	HR, payroll, financial management, analytics
Cloud-based	Yes	Yes
Customer Base	Global customer base	Global customer base

Overview

UKG (Ultimate Kronos Group) and Workday are two popular human capital management (HCM) software solutions used by organizations worldwide. Both platforms offer a wide range of features to help businesses manage their workforce effectively, from payroll and time tracking to talent management and analytics. While both UKG and Workday aim to streamline HR processes and improve employee engagement, there are key differences between the two systems that may influence a company's decision when choosing a solution.

Features

UKG is known for its comprehensive suite of HR and workforce management tools, including payroll, time and attendance, benefits administration, and talent management. The platform offers robust reporting and analytics capabilities, allowing organizations to gain insights into their workforce and make data-driven decisions. On the other hand, Workday is recognized for its user-friendly interface and cloud-based architecture. The platform provides a seamless experience for users, with features such as self-service portals, mobile access, and integration with third-party applications.

Integration

When it comes to integration capabilities, both UKG and Workday offer options to connect with other systems and applications. UKG provides a range of APIs and pre-built connectors to facilitate integration with third-party software, such as ERP systems and recruiting tools. Workday, on the other hand, has a robust ecosystem of partners and a dedicated integration platform that allows organizations to easily connect Workday with other business applications. This makes it easier for companies to streamline their processes and ensure data consistency across different systems.

Scalability

Scalability is an important factor to consider when choosing an HCM solution, especially for growing organizations. UKG is known for its flexibility and scalability, allowing businesses to easily add new modules and functionalities as their needs evolve. The platform can accommodate organizations of all sizes, from small businesses to large enterprises. Workday, on the other hand, is designed to scale with businesses as they grow. The platform's cloud-based architecture enables organizations to easily expand their usage and add new users without the need for additional hardware or infrastructure.

Customer Support

Customer support is crucial when implementing and using an HCM solution. UKG offers a range of support options, including phone, email, and live chat support, as well as an online knowledge base and community forums. The platform also provides training resources and regular updates to help users make the most of the system. Workday, on the other hand, is known for its dedicated customer success team and personalized support services. The platform offers 24/7 support and a customer portal where users can access resources, submit tickets, and track the status of their inquiries.

Pricing

When it comes to pricing, both UKG and Workday offer subscription-based models with pricing tiers based on the number of users and modules selected. UKG's pricing is typically based on the size of the organization and the specific features required, with additional costs for implementation and training. Workday's pricing is also based on the number of users and modules, with additional costs for implementation, support, and maintenance. While both platforms offer competitive pricing, organizations should consider their budget and specific needs when choosing between UKG and Workday.