Distribution List vs. Shared Mailbox

What's the Difference?

A distribution list and a shared mailbox are both communication tools used in organizations, but they serve different purposes. A distribution list is a group email address that allows users to send messages to multiple recipients simultaneously. It is commonly used for broadcasting information or sending updates to a specific group of people. On the other hand, a shared mailbox is an email account that multiple users can access and manage. It is typically used for collaborative purposes, such as sharing emails, tasks, and calendars within a team or department. While a distribution list focuses on sending messages to a group, a shared mailbox emphasizes shared access and collaboration.

Comparison

Further Detail

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